PRIVACY STATEMENT

Concept Realization And IT Solutions Pvt Ltd, Bengaluru, India (hereinafter “ConceptBytes”) respects your privacy and is committed to protecting the personal data you provide us with. This policy outlines our personal information handling practices for both online and offline data. If you provide us with personal information, we will treat it according to this policy.


COLLECTION OF YOUR PERSONAL INFORMATION

We will always inform you before we collect any personal information and disclose the reason and purpose. “Personal information” is any information that can be used to identify an individual, and may include name, email address, postal or other physical address and other information required to provide a service or carry out a transaction you have requested. Some of the reasons we collect your personal information are for instance:

  • registration for an account
  • use of certain features of our products or services
  • request of service and support for our products or services
  • placement of a transaction or order
  • registration for training
  • participation in online surveys
  • participation in sweepstakes or other promotion
  • participation in discussion groups or fora
  • collaboration efforts
  • registration for membership programs or newsletter subscriptions

USES OF YOUR PERSONAL INFORMATION

We will only use your personal information for the purpose named when it was collected. We will not subsequently change the way your personal information is used without your consent. Some of the purposes we may use your personal information for include:

  • Processing your orders and deliver the services that you have ordered.
  • Keeping you up to date concerning the latest product announcements, software updates, software upgrades, system enhancements, special offers, and other information. This may occasionally include
  • information from other technology companies about products and services that can add value to your ConceptBytes products.
  • Providing support and assistance for our products and services.
  • Enabling of creating a personal profile and access to protected content.
  • Enabling of contacting you, and providing you with shipping and billing information.
  • Enabling of customer feedback and support.
  • Realization of contests, sweepstakes and other marketing or promotional activities.
  • Conducting of questionnaires and surveys in order to provide better products and services to our customers and end users. The completion of any questionnaires is voluntary.
  • Learning more about you, so that we can personalize newsletters and websites according to your preferences, for instance the opportunity to obtain specific information about products and services.
  • Meeting of contract obligations.

ACCESS TO THE INTERNET PRESENCE CONCEPTBYTES.COM AND SMARTSURV.NET

For each access to the Internet presence of ConceptBytes and for each access to a file, certain data is being protocoled. In detail, the following information is being recorded:

  • Browser used
  • Name of the file accessed
  • Date and time of the access
  • Amount of transferred data

We link directly to external websites of our partners. The external contents were controlled when linking. However, it is possible that contents have been changed afterwards by the respective providers. If you are of the opinion that the linked external websites violate applicable law or contain inappropriate content, please inform us about this. This privacy policy is solely valid for the servers of ConceptBytes. Different privacy protection may apply to the servers which are addressed by the external links. In order to check this, you should visit the home page of the respective offer and contact the provider if required.

ConceptBytes is not responsible for the contents or the level of privacy protection of external providers.


SESSION ID-NUMBER/ COOKIES

For the access to the Internet presence of ConceptBytes an identification number (session ID number) is generated for the user. With this session ID the user can utilize functionalities of the website without having to log in anew. The distinct session ID, which is being generated on the basis of the Globally Unique Identifier-process (GUID-process) and which cannot be “guessed”, protects the user from the threat of third parties using the portal on the user’s account. The session ID is saved in the browser cache with the help of so-called session cookies and is deleted after ending the current session. Conceptbytes.com and smartsurv.net uses the cookies to save the user preferences. The previously mentioned cookies are exclusively valid for the time period of the current session. These cookies do not collect information about the user or data from the user’s PC.

Users who do not agree with the saving of these cookies can deactivate this function in the preferences of the browser. The use of the website may not be possible.


IMPARTING OF YOUR PERSONAL DATA

We use your personal data in the case of product order solely within ConceptBytes. We do not disclose your data to third parties without your consent, except in the case that we are legally obligated to transfer your data to entitled institutions.


PROTECTION OF YOUR PERSONAL INFORMATION

ConceptBytes grants the protection of the data we obtain from you with customary standardized electronic and operative means. If it seems appropriate, our websites use a SSL encryption, in order to improve the security of the transfer of confidential data.


DATA RETENTION

ConceptBytes will not retain your personal information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.


QUESTIONS OR COMMENTS?

Should you have any questions or comments related to this privacy policy, please send an email to contact@ConceptBytes.com.


POLICY UPDATES

ConceptBytes may amend this privacy statement any time. We will post a notice on the website for 30 days whenever this privacy statement is considerably changed. Your continued use of the ConceptBytes website after any change will signify and confirm your assent to those changes.